Aoyama Clothing Online Store [Official Online Store] Thank you for visiting our store.
About WEB members
- What is a WEB member?
- Confirmation and change of registered information
- Check and change email delivery service settings
- If you forget your email address or password
- About withdrawal
What is a WEB member?
By registering as a web member, you can make shopping at the Aoyama online clothing store more convenient and easier.
There are no joining fees or annual fees, and you can enjoy the following member benefits:
There are no joining fees or annual fees, and you can enjoy the following member benefits:
[MY PAGE]
You can view your purchase history and the products you have added to your favorites.
You can view your purchase history and the products you have added to your favorites.
[POINT]
You can earn points.
*You will receive 0.5% points on your purchase price (tax included).
You can earn points.
*You will receive 0.5% points on your purchase price (tax included).
【ONLINE STORE】
You can easily purchase from the official online store.
You can easily purchase from the official online store.
【MAIL MAGAZINE】
You will receive useful information such as limited sales, sales, and notifications of new product arrivals.
You will receive useful information such as limited sales, sales, and notifications of new product arrivals.
You can use the service even more conveniently by downloading the official Aoyama Clothing app.
Confirmation and change of registered information
You can check and change the following information by clicking "Change Member Information".
・Customer member information (name, address, phone number, etc.)
Email address and password
Email delivery service settings
Email address and password
Email delivery service settings
- *If you change your membership information by clicking "Change Member Information," the membership information on your AOYAMA membership card (credit card/point card) will also be changed.
- *However, to change the address on your AOYAMA Group Card (credit card), we will need to verify your identity, so please contact Aoyama Capital Co., Ltd.
Check and change email delivery service settings
If you sign up for our email newsletter, we will send you the latest information, such as information on new products, limited sales, and special sales.
We also offer an express delivery service, which will have your item shipped on the same day.
We also offer an express delivery service, which will have your item shipped on the same day.
Products with this mark are eligible for our "Expedited Shipping Service".After registering, you can subscribe or stop receiving emails by going to "Change Member Information" on your My Page.
*Please note that it may take several days for the settings to be reflected.
If you forget your email address or password
Forgot your registered email address?
If you have forgotten your registered email address, we will investigate for you.
If you would like to do so, please contact us using the inquiry form below, stating the name (full name), phone number, and date of birth you provided when registering.
After verifying your identity, we will contact you by email.
If you would like to do so, please contact us using the inquiry form below, stating the name (full name), phone number, and date of birth you provided when registering.
After verifying your identity, we will contact you by email.
Forgot your password?
Please reset your password and enter the email address and contact phone number you used when registering your membership information.
We will send a link to the password change form to the email address you entered, so please reset your password.
We will send a link to the password change form to the email address you entered, so please reset your password.
※「e-shopinfo@aoyama-syouji.co.jp」及び「noreply@y-aoyama.jp」のアドレスが受信できる設定になっているかご確認の上、発行してください。
If you want to change your password
About withdrawal
You can completely delete your membership information (cancel your membership) yourself from your My Page on the official Aoyama Clothing app.
*To unsubscribe from our email newsletter, please click here.
*To unsubscribe from our email newsletter, please click here.
Procedures for canceling membership
Tap "Other Settings" at the bottom of your app's My Page.
Please proceed in the following order: "About cancellation" → "Proceed to cancellation procedure" → "Agree and proceed to cancellation procedure" → "Cancel membership".
Please proceed in the following order: "About cancellation" → "Proceed to cancellation procedure" → "Agree and proceed to cancellation procedure" → "Cancel membership".
If you don't have the official Aoyama Clothing app, please download it from the link below.
If the app is not available
If you are unable to install the app or are unable to cancel your membership from the app, please contact us via the inquiry form, providing the following information:
・Name (full name)
・Telephone number
・Date of birth
・Registered email address
・Name (full name)
・Telephone number
・Date of birth
・Registered email address
Important Notice
We do not accept cancellation requests for credit cards (AOYAMA Group Cards) at our counter.
To cancel your card, please contact the card company directly.
After you have completed the cancellation process, please note the following:
All held points will be forfeited.
You will no longer be able to check your previous order history.
To cancel your card, please contact the card company directly.
After you have completed the cancellation process, please note the following:
All held points will be forfeited.
You will no longer be able to check your previous order history.