*You cannot change the delivery store to one other than the one you specified when placing your order (a branch office or post office at the delivery destination).
Aoyama Clothing Online Store [Official Online Store] Thank you for visiting our store.
Store pickup service
What is “Store Pickup Service”?
Items purchased from the online store
This service allows you to pick up your order at the store of your choice.
Great points!
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From 1 item
free shipping -
Not in store
You can also buy productsWEB-limited products and
Available in a wide range of colors and sizes -
At your favorite store
Pick up at any time -
On the spot
Correction consultation OKPlease speak to our staff.
It's easy! Flow of store pick-up service
How to use
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STEP 1Ordering
Add the products you want to your cart and click "Proceed to checkout".
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STEP 2Specify the pick-up store
When specifying the delivery address on the order screen, select "Send to desired store."
Select your desired store from "Choose from recommended stores" or "Choose from other stores".
\More convenient/
If you register your usual shop as your My Store,
Learn more >
Store selection becomes easier! -
STEP 3Check the order completion email
Once the order process is complete, you will receive an order completion email.
Once your item has been shipped from the warehouse, you will receive a shipping email.
*At this point, the product has not yet arrived at the store.
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STEP 4Notification of arrival at the store
When the product arrives at the store you specified, you will receive an email informing you that your product has arrived at the store.
Please come to the store after receiving this email.
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STEP 5Pick up at store
Please show the staff the email you received when you completed your order (either a printout or the screen of your smartphone).
*There is a charge for shopping bags.
FAQ
Please show the order completion email on your smartphone or a printout of the order completion email to the staff.
AmazonPay, GMO Pay Later, and cash on delivery are not available.
*Payment cannot be made at the store.
Products purchased from the online store cannot be returned or exchanged at Aoyama Clothing's physical stores. Please contact us using the inquiry form, stating your order number and details. We will contact you after confirming your order.
Delivery will take approximately 3-8 days depending on stock availability.
If you request corrections, please allow an additional 2 days.
*You cannot specify the date and time of receipt.
- [Notes]
- - The price will be the price at the time your order is completed.
- - Coupons and discounts cannot be applied after the order has been confirmed.
- -Specified by the customer when ordering
Changes to stores other than the receiving store (sales offices or post offices along the delivery route) are not possible. - ・Expedited shipping service is not available for in-store pickup.
- - In-store pickup is not available for rental services.