Examples of consultation contents

About logging in、 About the product in general、 Suggestions for styles that match the occasion, etc…

Customer reviews

I was able to log in! I was able to make a purchase. Thank you.

I'll go to the store.
Thank you for introducing the nearby store and products.

They suggested it in a staff snapshot photo.
I now have an idea. Thank you.

Usage Guidelines

• ・This service is manned and can only be used during the hours specified by our company.
• ・This service is only available in Japanese.
• - This service may check the operation status of your screen.
• -This service only relates to products in the online store, so we cannot answer questions about real-time inventory at stores.
• ・Please note that we cannot accept orders through this service.
• ・There are no registration fees or fees to use this service.
• ・This service may be suspended at short notice for our convenience.
• - Please note that if a certain amount of time passes, you will no longer be able to see the content of your inquiry via chat.
• ・Please refrain from slandering or harassing our company or its employees.
• ・Your use of this service may be suspended.
• ・During busy periods, you may have to wait for a response.
  Please come back later.
• ・Depending on the content of the chat, we may switch to sending you an email instead.
• ・店舗購入時のお問合せに関しましては、お客様相談室：084-975-3939にお問合せ下さい。
  This service cannot accommodate this request.